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02380 443377

Dear patient/carer

Please be aware that our telephones are exceedingly busy between 09:00 and 11:00 and 13:00 and 16:00.

  • If you are calling about prescriptions please call 02380 443377.
  • If you are calling for test results please call 02380 443377.
  • If you are calling in relation to general queries about your Medical Record call 02380 443377.
  • If you are calling to request a home visit.

Our receptionists have been trained to ensure you see the right clinician for your health needs. To do this, they may ask you some basic questions such as ‘how long have you had this problem?

GP practices are under tremendous pressure nationally. By training our receptionists to provide our doctors and nurses with as much information as possible we are able to reduce the strain on the practice as a whole.

Alternatively, you could try our online tools to check which service is right for your symptoms, get immediate self-help advice, find out what other services can help you or send us an online consultation. It may help manage certain conditions, without the need to attend the surgery in person.

Regards

Dr David Jones