We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint we would be grateful if you could please put it in writing and address it to: Complaints Manager, Peartree Practice, Sullivan Road, Sholing, SO19 0HS or email to Further written information is available regarding the complaints procedure from our reception team.