Dear Patient,

Important information about your GP Practice – Bath Lodge Practice

As a registered patient with Bath Lodge Practice I am writing to provide you with important information in relation to your practice.

 

All GP practices in England and Wales hold a contract to deliver health care to local patients in the community.

You will be aware that we have struggled to recruit new employed GP’s over the last few years and have been working with locums on a daily basis, this brings with it lack of continuity of care for our patients and high financial costs.

The practice would like to offer more GP/Nurse Practitioner appointments to meet patient demand and improve continuity of care to all. Unfortunately this is not possible at the moment with a large shortfall of permanent clinical staff.

In order to ensure we sustain our services, we are proposing to merge with Chessel Practice and relocate to the Chessel Practice sites. These are situated at Chessel Avenue in Bitterne SO19 4AA (branch site) and Sullivan Road in Sholing SO19 0HS (main site).

We are considering this option as Chessel Practice offers more modern facilities with room to accommodate the additional Bath Lodge staff. Merging will give us the opportunity to use a larger team of clinicians to offer better continuity of care to patients. An increased workforce will also enable us to have a better skill mix amongst the nursing team and streamline the practices in place.

We value you as a patient and we would be very keen to continue to provide you with healthcare as we prepare to move services to the Chessel Practice premises. However if you wish to consider registering with another practice, our staff will be happy to provide you with information about other surgeries in the area.

If you do have any questions and / or comments, or would like further information, please come and see us at one of the patient information sessions. With this letter you will find a copy of a survey which you can complete and return to the practice. If you would prefer to complete this online you can do so here at https://www.surveymonkey.com/r/RMS792D. Alternatively we would welcome your comments via the phone. Please call us on 02380 442111.

Healthwatch Southampton is the statutory independent consumer champion for users of health and social care services. It listens to, advises and speaks up on behalf of consumers. If you have any concerns or would like to discuss these changes, please call 02380 216018, Email: healthwatch@southamptonvs.org.uk or go to www.healthwatchsouthampton.co.uk.

Thank you for your continued support

 

 

Celine Rushbrooke
Practice Manager

On behalf of Bath Lodge Practice.